jb99 Terms & Conditions — Please Read Before You Play
These Terms & Conditions govern your use of jb99. By creating an account or placing a bet, you confirm that you have read, understood, and agreed to these terms in full.
Last updated: January 2026
1. Introduction
These Terms and Conditions ("T&C", "Terms") constitute a legally binding agreement between you ("Player", "User", "you") and jb99 ("we", "us", "the Platform") in respect of your use of the jb99 online casino and sports betting platform accessible at jb99.one. These Terms apply to all services offered on the platform, including but not limited to casino games, live dealer games, sports betting, crash games, and any promotional or bonus offers.
By accessing jb99, registering an account, making a deposit, accepting a bonus, or placing any wager on the platform, you confirm that you have read these Terms in full, that you understand them, and that you agree to be bound by them. If you do not accept these Terms, you must discontinue use of jb99 immediately. jb99 reserves the right to amend these Terms at any time. Continued use of the platform following the publication of amended Terms constitutes your acceptance of those changes.
Key Terms at a Glance
2. Eligibility
To register and use jb99, you must confirm and warrant that:
- You are at least 21 years of age.
- You are accessing jb99 voluntarily and entirely for personal entertainment purposes.
- You have not been classified as a problem gambler or self-excluded from any gambling platform currently in effect.
- All funds you deposit are lawfully yours and are not proceeds of any criminal activity.
jb99 reserves the right to request documentary proof of eligibility at any time. Failure to provide requested documentation within a reasonable timeframe may result in account restrictions or closure.
3. Account Registration and Security
When registering a jb99 account, you agree to:
- Provide your genuine Bangladeshi mobile number, which will serve as your login identifier.
- Choose a secure password and keep it confidential. jb99 recommends using a unique password not used on other platforms.
- Maintain one account only. Operating multiple accounts on jb99 is strictly prohibited and constitutes grounds for permanent account closure.
- Notify jb99 support immediately if you suspect your account has been accessed without your authorisation.
jb99 may require Know Your Customer (KYC) verification at any stage of your account's lifetime, including before processing withdrawal requests. You may be asked to provide a copy of a government-issued identification document and proof of the payment method used for deposits. jb99 complies with anti-money laundering (AML) best practices and reserves the right to withhold withdrawals pending satisfactory completion of KYC.
4. Deposits and Withdrawals
All deposits made to jb99 must come from payment accounts registered in your own name. Third-party funding is not permitted. jb99 accepts deposits via the following methods:
- Mobile wallets: bKash, Nagad, Rocket, Upay
- International card payments: Visa, Mastercard
- Minimum deposit: ৳200. Maximum deposit limits may apply subject to payment method and account verification status.
Withdrawal requests are processed to the same payment method used for the most recent deposit, subject to the following conditions:
- The player's account must be fully verified prior to any withdrawal being processed.
- Any active bonus wagering requirement must be satisfied before bonus-derived funds can be withdrawn.
- jb99 reserves the right to conduct additional security checks before processing any withdrawal request.
jb99 processes withdrawal requests promptly. Standard processing time for bKash and Nagad withdrawals is within minutes of approval. In cases where additional verification is required, processing may take longer. jb99 does not charge a platform-side withdrawal fee, though your payment provider's own fees may apply.
5. Bonuses and Promotions
From time to time, jb99 offers bonuses and promotional campaigns to eligible players. All bonuses are subject to the following general conditions, in addition to any specific terms published with each individual promotion:
- Bonuses are credited to eligible accounts only. jb99 determines eligibility at its sole discretion.
- Each promotion may specify a minimum qualifying deposit, eligible games, a wagering requirement multiplier, and a validity period. Players are responsible for reading these terms before opting in.
- Bonuses that are not used within their validity period expire automatically. Expired bonus funds are not recoverable.
- jb99 reserves the right to withdraw, alter, or cancel any promotion at any time. If a promotion is withdrawn mid-campaign, the terms applicable at the time of the player's opt-in remain in effect for that player.
jb99 operates a zero-tolerance policy with respect to bonus abuse. This includes but is not limited to: opening multiple accounts to claim the same bonus, using betting strategies that exploit bonus conditions (such as placing low-risk hedging bets to fulfil wagering requirements without genuine play), and coordinating with other players to abuse promotional structures. Where bonus abuse is detected, jb99 reserves the right to void the bonus, void any winnings derived from the bonus, and close the account permanently.
6. Gameplay Rules and Fair Use
You agree to use jb99 fairly, lawfully, and in accordance with these Terms at all times. The following actions are strictly prohibited on the platform:
- Using automated software, bots, scripts, or artificial intelligence tools to interact with jb99 games or services in any way.
- Colluding with other players to gain an unfair advantage in any game, tournament, or promotional event.
- Depositing funds originating from criminal activity, or using the platform in any way connected to money laundering.
- Attempting to reverse-engineer, hack, or interfere with the technical infrastructure of jb99 in any way.
All games available on jb99 are supplied by independent third-party providers including Pragmatic Play, Evolution Gaming, Spribe, Ezugi, and Habanero. These providers use independently audited and certified Random Number Generator (RNG) systems to ensure that all game outcomes are statistically random and cannot be predicted or manipulated. jb99 does not operate its own RNG. The fairness of each game is the responsibility of the certified provider. In the event of a technical malfunction during a game round, jb99 reserves the right to void the affected round and return any stakes placed for that round.
7. Responsible Gaming
jb99 provides the following responsible gaming tools to all registered players:
- Deposit limits: Players may request a daily, weekly, or monthly deposit limit on their account. Contact jb99 support to set or adjust a deposit limit.
- Time-out: Players may request a temporary account suspension of 24 hours, 7 days, or 30 days to take a break from gaming.
- Self-exclusion: Players who wish to stop gambling indefinitely may request permanent self-exclusion from jb99. Self-excluded accounts cannot be reopened.
8. Account Suspension and Termination
jb99 reserves the right to suspend, restrict, or permanently close any player account without prior notice if any of the following circumstances apply:
- Breach of any provision of these Terms & Conditions.
- Suspected fraud, bonus abuse, collusion, money laundering, or any other dishonest activity.
- The player is found to be under the minimum age of 21 at the time of registration or at any subsequent point.
- A regulatory, legal, or law enforcement instruction requires account action.
Where an account is closed due to a breach of these Terms, jb99 reserves the right to retain any balance remaining in the account, including deposits and winnings, as compensation for losses incurred by jb99 as a result of the breach. Where an account is closed for administrative reasons unrelated to player misconduct, any legitimate balance will be refunded to the player's registered payment method.
9. Intellectual Property
All content on jb99, including but not limited to logos, brand name, website design, graphics, text, software, and game interfaces (excluding third-party provider content), is the exclusive intellectual property of jb99. You are granted a limited, non-exclusive, non-transferable licence to access and use jb99 solely for personal entertainment purposes. You may not reproduce, copy, distribute, modify, publicly display, or create derivative works from any jb99 content without express written permission. Unauthorised use of jb99 intellectual property may result in legal action.
10. Limitation of Liability
jb99 provides its platform on an "as is" and "as available" basis. To the maximum extent permitted by applicable law, jb99 makes no warranty, express or implied, regarding the platform's fitness for any particular purpose, uninterrupted availability, freedom from errors, or compatibility with any device or network. jb99 shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from your use of, or inability to use, the platform, including loss of funds resulting from technical errors beyond jb99's reasonable control.
jb99 accepts no responsibility for losses arising from a player's failure to comply with these Terms, including losses resulting from the forfeiture of bonus funds due to breach of promotion conditions. Nothing in these Terms shall exclude or limit jb99's liability for death or personal injury caused by its gross negligence, or for fraud or fraudulent misrepresentation.
11. Amendments to These Terms
jb99 reserves the right to amend, update, or replace these Terms & Conditions at any time. When material changes are made, jb99 will update the "Last updated" date at the top of this page. It is your responsibility to review these Terms periodically. Continued use of jb99 following any amendment constitutes your acceptance of the revised Terms. If you do not agree with an amendment, you must stop using jb99 and may request account closure by contacting our support team.
12. Governing Law and Dispute Resolution
These Terms & Conditions are governed by and construed in accordance with applicable laws. Any dispute arising out of or in connection with your use of jb99 that cannot be resolved through good-faith communication with our support team should be escalated in writing to jb99 via the contact email listed on this page. jb99 will acknowledge written disputes within five (5) business days and seek to resolve them within thirty (30) days. If a dispute cannot be resolved through this process, it may be referred to binding arbitration in accordance with applicable arbitration rules.
13. Contact Us
If you have questions about these Terms & Conditions, or if you wish to exercise any right described in these Terms (such as requesting account closure, setting a deposit limit, or submitting a dispute), please contact the jb99 support team. Our support team is available 24/7 and will respond to written queries within one business day.
Email (plain text — not a link): [email protected]